Privacy Policy

Your privacy matters at every step of the journey.

Effective and last updated: 14 August 2026.

Available on iOS & AndroidSecure by designBuilt for real trips
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Privacy first

Your information stays yours

Current viewClear controls · Purpose-limited access
  • No data selling
  • Protected storage
  • Transparent choices
Plain-language privacy commitments
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Travels Wallet values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Travels Wallet mobile application.

App Privacy information

The App Privacy section describes categories of data that the developer or its third-party partners may collect during normal app usage. It may not describe every developer practice, and the data collected can vary depending on the features you use.

Information we collect

Travels Wallet may collect information needed to provide the features you choose, including:

  • Account and contact details, such as name, email address, and mobile number
  • Travel documents and trip information you upload, such as passports, visas, tickets, insurance, and confirmations
  • Group membership, agency assignments, messages, attendance status, and traveler preferences associated with a trip
  • Location information only when you enable a location-dependent feature or share location during an active trip
  • Device, diagnostic, security, and basic analytics information used to operate, protect, and improve the service

How we use your information

The information collected may be used to:

  • Provide the core features of the Travels Wallet application
  • Allow you to upload, organize, and manage travel documents
  • Improve app functionality, reliability, and performance
  • Provide customer support when requested

Trip, agency, and group sharing

When you join an agency-managed or shared trip, information you intentionally provide to that trip may be visible to authorized agency staff, tour leaders, or group members according to their role. Location sharing is optional and should be limited to the active sharing period shown in the app. You can stop sharing through the available app controls.

Data storage and security

Travels Wallet uses reasonable technical and organizational safeguards designed to protect account, trip, and document information from unauthorized access, loss, alteration, or disclosure. Access is limited according to account and trip roles.

No digital platform can guarantee complete security. Maintain backup copies of important travel documents and carry originals when required.

Service providers and legal disclosure

We may use hosting, communications, analytics, crash-reporting, and support providers to operate the service. They may process information only for the services they provide to us and under appropriate contractual restrictions. Information may also be disclosed when required by law, to protect users, or to enforce legal rights. Travels Wallet does not sell personal information.

Retention and international processing

Information is retained only for as long as needed to provide the service, meet legal obligations, resolve disputes, and protect the platform. Service providers may process information in locations different from your own; where applicable, reasonable safeguards are used for such transfers.

Your control

You can manage, update, or delete uploaded documents within the application. You may also request deletion of your account and associated data under our Account Deletion Policy.

Privacy questions and updates

For privacy questions or requests, email support@travelswallet.com. Travels Wallet may update this policy as the service changes. Material updates will be communicated through the app or official website, and the effective date above will be revised.